Transportation, although sometimes limited, is offered in the following FRTA member towns:

Ashfield

Cummington

Middlefield

Russell

Athol 

Deerfield

Montague

Shelburne

Bernardston

Erving

Montgomery

Shutesbury

Blanford 

Gill 

New Salem

Southampton

Buckland

Goshen

Northfield

Southwick

Charlemont

Greenfield

Orange

Warwick

Chester

Hawley

Phillipston

Wendell

Chesterfield

Heath

Plainfield

Westhampton

Colrain

Huntington

Petersham

Whately

Conway

Leyden

 Rowe

Worthington


For other elder transportation services throughout the state, please utilize this link:

http://www.shuttlenantucket.com/press/seniorbrochure.pdf

MED-RIDE PROGRAM

Transportation is available to medical appointments outside the county for ambulatory elders 60 years old or older who reside in Franklin County.  The program will also transport elders who are in need of radiation, dialysis or chemotherapy treatments within Franklin County.  Volunteer drivers provide the transportation using their own vehicles.  For more information, call our office.  If you would like to schedule a ride, please call MaryAnn at 772-1517 ext. 1.

MASSHEALTH TRANSPORTATION

The FRTA contracts with the Department of Medical Assistance (DMA) to provide eligible MassHealth (Medicaid) recipients with transportation to medical appointments.  A Prescription for Transportation (PT-1) Form must be filled out by a MassHealth provider and submitted to DMA on your behalf.  The FRTA does not determine eligibility.  Only if, and when, you are deemed eligible for transportation services by MassHealth is our office notified.  The FRTA must have at least 3 business days to set up your transportation.  For more information, please contact MassHealth at 1-800-841-2900.

DEMAND RESPONSE SERVICE

Demand Response transportation is a curb to curb service offered to elders 60 years old or older, eligible Franklin County Home Care Corp. consumers, nursing home residents or Veterans with a disability rating of 70% or greater.  Days, hours of operations, fares and service will vary depending on the town you reside in and differ from town to town.  We may not be able to provide "subscription" or "ongoing" transportation since some of our service areas have limited capacity on their vehicles and may not operate Monday through Friday.

The FRTA requires that you complete an application for Demand Response service and submit it to our office.  Contact Heidi at 774-2262 ext. 103 if you would like an application sent to you. 

ADA PARATRANSIT SERVICE

The FRTA's ADA Paratransit Services are for disabled  individuals who are available within 3/4 mile of our fixed route corridor and cannot navigate or access our fixed route service due to their disability.  Transportation is provided from your point of origin to your destination point and is available only when our regular fixed route buses operate (please refer to the attached fixed route schedule for our sevice area and route times).
The fact that accessing the fixed route is difficult, inconvenient or does not travel near or to your home or point of destination is not sufficient grounds for eligibility.

ADA service is available on a "next day basis", but costs twice the fare amount of our regular fixed route service.  Please contact our office at (413) 774-2262 ext.103 if you would like an application sent to you.

Persons wishing to communicate with the FRTA using a TTY should call our main number at  (413) 774-2262.  Please allow time to set up our machine.

All information relative to FRTA services are available by request in alternative forms such as Braille, cassette tape and large print formats.

 

Revised March 2010