DOES THE FIXED BUS ROUTE SCHEDULE NOT MEET YOUR NEEDS?
The FRTA is now offering self-scheduling of your transportation up to one week in advance to the General Public!
Using our mobile app or our online web portal, you may schedule your own transportation
There are certain restrictions that apply. Please contact FRTA for more information, for example:
You can travel between Zone 1 or 2 and Zone 5 but cannot travel between Zone 3 & 5 or 4 & 5. Fares remain consistent with travel between Zone 1 or 2 and Zone 5 at $4.00 per one-way trip and $2.00 for each additional rider.

Click Here… to view our FRTA Access brochure and learn more about how you can sign up today!!

Click Here… to view our FRTA Access brochure for Hampshire & Hampden counties and learn more about how you can sign up today!!
All rides are $3.00 to $4.00 per one-way trip
(all additional riders are $1.50 to $2.00)
Download the FRTA app today to get started! Search for FRTA Travel in the Apple Store & FRTA Access under Google Play.


Still not sure and need assistance?
Call our schedulers at 413.774.2262 ext. 0 for more information on this new program or email us at FRTAaccess@gmail.com.
All passengers are required to wear seatbelts in accordance with Massachusetts General Laws unless there is documentation of a medical condition that prohibits their use. Refusal to wear seatbelt will be documented by the driver and the FRTA will not be held liable for injury as a result of this. Children must also be in a car seat.