Schedules & Maps

Plan Your Trip

Where Is My Bus?

How To Ride

To access our Riders Guide to the Fixed Bus Route, click here…

Arrive at your bus stop several minutes before
the bus is due to arrive. The FRTA picks up
and drops off passengers at designated bus
stops marked with the FRTA bus stop signs,
shelters or blue Simmie-seats.
Watch for your oncoming bus. The route
number and destination are listed on the
electronic head signs located on the front and
side of the bus. If you are not sure that you are
boarding the correct bus, just ask the driver.
As the bus approaches, move toward the curb;
indicate to the driver you want to board.
Please leave the side-facing seats in the front
of the bus for elders and mobility impaired passengers.

The driver will stop at designated bus stops.
Please exit quickly using the front and rear
doors so that new passengers are able to board
the bus. For your safety, do not cross in front of
the bus or walk along the side of the bus, please
cross behind the bus.

Arrive at your bus stop several minutes before the bus is due to arrive.

The FRTA picks up and drops off passengers at designated bus stops marked with the FRTA logo.

Watch for your oncoming bus. The route number and destination is listed on the electronic signs located on the front and side of the bus. If you are not sure you are boarding the correct bus, just ask the driver.

As the bus approaches, move toward the curb; indicate to the driver you want to board the bus.

Have your ticket or exact change ready when you board. The bus operator cannot make change. If you qualify for reduced fare, please have your ID ready and show it to the driver prior to paying the fare.

Service Animals

Service animals are allowed on FRTA vehicles
but must be kept at on the floor, at the
passenger’s feet.
The ADA requires the animal to be under the
control of the handler and must be
housebroken. FRTA may exclude any service
animal (but not the rider) from vehicles or
facilities when that animal’s behavior poses a
direct threat to the health or safety of others.
Service animals must not occupy passenger
seating.
Service animals must not block the aisle or
path of travels for passengers.
An animal which solely provides emotional
support, well-being, comfort or companionship
is not a service animal. These “companion
animals” are considered pets and pets are
allowed aboard FRTA vehicles and facilities
only in secured and fully enclosed carriers.
Pets are subject to the rules above regarding service animals.

Are all of the FRTA Buses lift equipped?
All fixed-route FRTA buses are wheelchair accessible

Bicycles on Buses

Bike racks are available on a first-come,
first-served basis.
• Tandem bikes or motorized bikes are not
permitted.
• Loose items not securely attached to your
bike (i.e. bags on handlebars, helmets,
lights, baskets, etc.) are not permitted.
• Bikes cannot be locked while on bike
rack.
• Customers use the FRTA racks at their
own risk. FRTA assumes no
responsibility for bikes that are lost,
stolen, damaged or left on racks.
• Cyclists MUST load and unload their
own bike. For safety reasons, the bus
driver cannot assist in loading or
unloading a bike.
• Never step onto the street side of the bus
when loading or unloading your bike.
• Be ready at the bus stop. If you plan to
remove anything from your bike, do so
before the bus arrives at the stop.
• Load your bike as quickly as possible.
• Do not bring your bike inside the bus if
the rack is full. Only folding bikes are
allowed (stored under your seat) on a bus
in the folded position.
• Electric Bicycle bike tires must fit in bike
rack and not weigh more than 50 pounds.

If you are looking for information prior to 8:00 a.m. or after 4:00 p.m. regarding where our buses stop, call our dispatch office at (413) 773-8090 ext. 103 (Monday through Friday).

Bus fares are suspended through June 30, 2025.